TidyUp! Frequently Asked Questions

Comprehensive Answers to Your Frequently Asked Questions About TidyUp! Cleaning Services

Frequently asked questions

At TidyUp!, we prioritize customer satisfaction by providing top-notch cleaning services tailored to your specific needs. Our dedicated team of professional cleaners undergoes thorough training and uses high-quality cleaning products and equipment to ensure exceptional results. We also offer flexible scheduling options and competitive pricing, making us a reliable choice for all your house cleaning needs.

Yes, TidyUp! is fully covered under a Limited Liability Insurance policy. This ensures protection for both our clients and our team in the unlikely event of any unforeseen incidents during our cleaning services.

TidyUp! brings our own cleaning supplies and equipment to provide a hassle-free experience for our clients. We use high-quality cleaning products that are effective yet gentle on your home and the environment. Our team comes equipped with all the necessary tools, including vacuum cleaners, mops, microfiber cloths, and more.

We understand that you may have a busy schedule, and our trustworthy team is trained to handle cleaning tasks efficiently and respectfully. If you prefer, you can provide us with access instructions, or you can be present during the cleaning. We prioritize the privacy and security of your home, and our team members are committed to maintaining the highest level of professionalism and integrity.

We accept Cash, Check, Venmo, Zelle & Credit Cards.

If a cleaning appointment is cancelled 48 hours before the appointment, we will collect the deposit made upon scheduling, this will go towards your overall cleaning payment. Otherwise, your deposit will be refunded. 

This seldom occurs, but accidents happen. Please contact us immediately to get the item replaced or repaired. 

No, we believe in getting the job done without rushing, the service will finish after all the items covered in our check sheets are completed.

At TidyUp!, we strive for your complete satisfaction. If you’re not happy with any aspect of our service, please let us know within 24 hours, and we will make it right. We value your feedback and will take immediate action to resolve any concerns and ensure you’re delighted with the results.

No, you don’t have to worry about providing any cleaning supplies or equipment. Our team will bring everything necessary to complete the job effectively. However, if you have any specific cleaning products or equipment preferences, feel free to let us know, and we’ll accommodate your request.

Scheduling a cleaning service with TidyUp! is easy. You can either book directly from our website or give us a call to discuss your cleaning needs and book your appointment. We offer flexible scheduling options, and we will work with you to find a convenient time that suits your availability.

We proudly offer our professional house cleaning services in Midland, TX and surrounding areas. If you’re unsure whether we cover your area, please reach out to us, and we’ll be happy to assist you.

A deep cleaning is always recommended as a first-time service. After the first cleaning, most clients schedule for standard regular cleanings.